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  • Can I track my order once it’s shipped?
    Of course! Once your order is shipped, you will receive a tracking number through your email to follow your package until it is sent to your doorstep.
  • Do you ship internationally?
    Yes, we offer international shipping to many countries. Shipping times and cost will vary depending on the destination or country.
  • How will my order be packaged?
    Your package will be packaged with care and eco-friendly packaging. We will make sure that your clothing for you and your pet are neatly packed!
  • How long does it take to receive my order?
    Orders usually take 3-5 business days to process and about 5-7 business days for shipping with the U.S. International orders may take a little longer, depending on the destination or country.
  • What is your return/exchange policy?
    We accept returns and exchanges within 30 days of the delivery date. The clothing must not be washed and is kept at its original condition.
  • What materials are used in your clothing?
    Our clothes are made with high quality, durable fabrics like cotton and blends that are comfortable and long lasting. We offer pet friendly clothing that is soft and safe for your pets.
  • What size is available for pet clothing?
    We offer pet clothing in four sizes: Small(S), Medium(M), Large(L), Extra Large(XL)
  • Are the clothes machine-washable?
    Yes, all of our clothes are machine-washable! Make sure to follow the care instructions on the label to keep your clothing in great condition.
  • Is the fabric used safe for pets with sensitive skin?
    Yes, we use pet-friendly fabrics that are soft and safe for your pets! If your pet has specific sensitivities, please check our material details for each of our products.
  • How do I measure my pet for the right fit?
    To find the right fit for your pets, make sure measurements are around their chest, neck, and back length.
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